REMOTE - Learning Design & Development (Branch Banking) - Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Learning Design & Development Analyst for a contract assignment with one of our premier financial services clients. This role will be remote.
Responsibilities :

• Consults and collaborates with other Learning Design and Development Senior Analysts, Learning Advisors, Business Partners, Subject Matter Experts, Trainers, and project teams to design and develop effective and engaging training.
• Has a growth mindset, is adaptable and curious, and applies adult learning theories and Instructional Design methodology to create interactive training solutions using a variety of learning modalities, (mobile learning, web-based training, social learning, adaptive learning, self-directed learning, virtual and in-class facilitation, job aids and other training materials).
• Develops training programs and learning materials using a variety of learning methodologies designed for classroom, self-directed and web-based delivery mediums; integrating adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
• Determines and develops appropriate training solutions for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
• Create, deploy, and maintain eLearning media using tools such as Storyline, including: WBTs, Simulations, Scenario and game-based learning, Audio, Video, Websites, and additional media, as needed.
• Participates in the program design process by conducting: needs assessments; task analysis; research of knowledge tasks; working with subject matter experts to validate content; and the creation of supporting design documents including story boards and mock-ups. Development includes: constructing end-user classroom materials, facilitator guides, assessments, and writing supporting documentation
• Creates measurement strategy for client solutions to include the overall assessment approach.
• Designs and develops data collection tools and methods to measure the impact of training.
• Creates, deploys, and maintain eLearning media including: WBTs, Simulations, Scenario and game-based learning, Audio, Video, and additional media, as needed
• Build engaging, impactful user interfaces, prototypes, and graphic design elements for use within websites and eLearning media; provide creative direction on interactivity, imagery and branding
• Review and test internal, vendor created, and other media for use within the organization, and/or deployment via LMS systems
• Researches current industry best practices in learning as well as eLearning and applies in instructional solutions
• May work in an adaptive, self-managed, cross-functional Agile development team where additional duties may arise including, but not limited to:
  • Support the intake of new learning request through consulting and needs analysis as well as implementation of final product (including building and influencing key relationships across HR, L&D and the business); measure business outcomes.
  • Supporting design and development of training solutions using a variety of learning tools and modalities in partnership with business and learning partners
  • Observing and/or facilitating created curricula in both classroom and virtual environments and collaborating with key partners to ensure learner success

Required Skills:

• Bachelor's degree, or comparable experience in eLearning, Instructional Design, or a related field and/or eLearning Technical Certifications from certified institutions and experience.
• 4 + years of Instructional Design/eLearning/multi-media/website development
• Experience with the following content authoring tools: Articulate Storyline 3, Articulate 360, Adobe, Articulate Studio, Camtasia, SnagIt, and Adobe Creative Cloud applications such as Photoshop, Illustrator, Dreamweaver, Premier Pro, After Effects, and Audition
• Knowledge of LMS systems, and creating compliant content that functions within an LMS
• Knowledge of Web-based Training (WBT) creation, along with creation of media such as audio, video, custom animations/interactions, custom graphics, etc.
• Instructional design - knowledge of adult learning principles, assessment, needs analysis, job task analysis
• Experience providing instructional design across modalities (i.e. face-to-face, hybrid and online courses)
• Visual design - knowledge and experience in how to craft the visual experience that works best with course content
• Experience design - knowledge and experience in creating user interfaces that facilitates the best learning experience
• Ability to establish and/or build trust with teams, colleagues, and leaders
• Effective written and oral communication skills
• Ability to influence peers, direct manager, and specific business partners
• Ability to network and partner with colleagues and business partners
• Demonstrate adaptability; work well in ambiguous situations
• Model personal development
• Ability to work in a matrix organization
• Work well in a team environment
• Possess effective listening skills
• Possess effective, solution-oriented problem-solving and negotiating skills
• Ability to stay customer-focused
• Ability to collaborate with peers, design, SMEs and specific business partners by clarifying deliverables and reinforcing outcomes

Preferred Skills:

• Adult Education in a financial services and/or corporate setting a plus

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SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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