Service Technician I

Service Technician I | Canton Center, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all types and sizes. With a global presence and a commitment to client success, they leverage their people, knowledge, and technology to deliver unparalleled health, safety, and security solutions. They are known for their comprehensive portfolio of video, access, intrusion, fire, and integrated systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application and system issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes and system modifications.
• Document all system modifications meticulously through a digital change control system.
• Conduct end-to-end testing of upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• A positive attitude and strong work ethic.

What's On Offer

• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a company match.
• Paid time off for vacation, holidays, and sick leave.
• Paid company training, educational assistance, and exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!