Production Support / Operations Engineer | Only W2 | Remote | Healthcare / Medicaid Industry | 8+ Years of experience
Why This Role Stands Out
Advance your career in the vital healthcare industry with this remote Production Support / Operations Engineer role, offering significant opportunities for leadership and impact. You'll thrive here if you possess extensive experience with IBM technologies, SQL, and Splunk, bringing your advanced troubleshooting and automation skills to a dynamic team. This is an excellent opportunity to leverage your expertise and grow within a reputable organization.
Quick Overview
Job Description
Role: Production Support / Operations Engineer
Industry: Healthcare / Medicaid
Location: Remote
Duration: 12+ Months
Experience Needed: 8+ Years
Key Skills:
- IBM DataPower – Advanced
- IBM Integration Bus (IIB) – Advanced
- MOVEit / MFT – Advanced
- SQL – Advanced
- Splunk – Advanced
- Linux & Shell Scripting
- ServiceNow
- IBM ACE, MQ, WSRR
- IBM DataStage & DB2
Responsibilities:
- Provide production and application support for Medicaid systems.
- Perform real-time monitoring, incident management, troubleshooting, and RCA.
- Support MFT, batch jobs, web services, and Linux-based systems.
- Manage production deployments and operational readiness.
- Use Splunk and SQL for monitoring and troubleshooting.
- Develop SOPs and drive automation/continuous improvement.
- Coordinate with engineering, vendors, and business teams.
Experience:
- Overall: 8+ years in Production/Application Support or IT Operations.
- US Experience: 3+ years preferred.
- Strong communication and stakeholder management skills.
Ideal Candidate:
Senior Production Support Engineer with strong hands-on experience in IBM DataPower, IIB, MOVEit, SQL, Splunk, Linux, and incident/RCA management.
All your information will be kept confidential according to EEO guidelines.
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