Microsoft Office Applications Trainer

Job Description Job Description

Scope of Work:

The Microsoft Office Applications Trainer is responsible for delivering comprehensive training programs focused on Microsoft 365 products including Word, Excel, PowerPoint, Outlook, Teams, SharePoint and CoPilot. The trainer will help employees improve productivity, collaboration, document management, and workflow efficiency through practical, hands-on instruction.

Key Responsibilities

• Deliver beginner, intermediate, and advanced Microsoft 365 training courses.

• Facilitate training on Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint and CoPilot

• Teach Microsoft 365 collaboration and productivity best practices.

• Conduct advanced Excel training, including formulas, pivot tables, dashboards, and automation.

• Deliver training sessions in both in-person and virtual formats, selecting the most effective delivery method based on course objectives and audience needs.

• Facilitate virtual training using Microsoft Teams, Zoom, or other approved online collaboration platforms.

• Create course materials, job aids, quick reference guides, and learning exercises.

• Support adoption of Microsoft 365 tools across the organization.

• Assess learner performance and recommend additional development opportunities.

• Customize curriculum based on business requirements.

Required Qualifications

• Bachelor's degree or equivalent work experience.

• Minimum 3 years of Microsoft Office training experience.

• Ability to deliver training in both classroom and virtual environments.

• Experience using virtual training platforms such as Microsoft Teams, Zoom, or similar technologies.

• Flexibility to adapt training delivery methods based on course content, audience requirements, and organizational needs.

• Advanced knowledge of Microsoft 365 applications.

• Experience developing instructor-led and virtual training content.

• Strong facilitation and classroom management ski

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