Substitute.Ed Asst (2026-2027)

Job Code:1003019
Job Family/Function:10 – Other Support Services\Other Support
FLSA:Nonexempt
Grade Ladder:MNPS Support Hourly
Pay Grade:MNPS.FRATE
Duration (days/year):260
Locations(s):School-Based
We Are Team MNPS
Metro Schools is one of the largest and most diverse school districts in the United States. Our teachers and staff educate more than 80,000 students in Metro Nashville-Davidson County, preparing them to excel in higher education, work, and life. Our district implements some of the most innovative reform strategies in the nation. We seek to partner with highly effective, engaging teachers, teacher leaders and support staff with a passion for urban education and a go-getter spirit as we strive to become the highest-performing urban district in the nation. Whether you are a teacher, an administrator, or a potential support staff employee, if you want to make a difference, we want to hear from you.
Job Summary
In the absence of the regular Support employee, the Substitute Support will report to the assigned school or Support Hub Department to fill the tasks of the regular employee. The Substitute Support will perform all the requires duties of the absent teacher, including clerical or administrative tasks, communications, etc.
What you will do

• Reports the school or department office at beginning of day to receive assignment. Follow sign out procedures by the principal.
• Prioritize, receive, and screen visitors and telephone calls.
• Maintains electronic document management system.
• Maintains employee confidence and protects operations by keeping information confidential.
• Prepare and coordinate correspondence, forms, reports, presentation materials and other written communications as required.
• Drafts, proofreads, and edits letters, memos, and other documents.
• Coordinate and provide support for various projects as required.
• Manages concerns and complaints in a professional, respectful, and effective manner.

Education Qualifications

• High School Diploma or GED Required

Experience Qualifications

• Prior work experience Preferred

Skills and Abilities

• Ability to manage the greeting/front desk operations including customer service, telephone etiquette, and excellent interpersonal skills.
• Proficiency in computer skills, including email etiquette and Microsoft Office Suite.
• Ability to work and manage time in a fast-paced environment, including Organizational skills and adaptability.
• Knowledge of common administrative procedures required for an array of different roles.