Communication System Engineer

Global Medical Response is seeking a Communication System Engineer to design, implement, and support mission-critical voice and data communication systems that enable emergency medical and fire response operations. In this role, you will configure and optimize radio, dispatch, and networked communication platforms, ensure high availability and redundancy, and troubleshoot complex issues in real time. You will collaborate with field operations, IT, and clinical teams to enhance system reliability, integrate new technologies, uphold strict safety and security standards, and document procedures in a fast-paced, patient-focused environment.

Responsibilities

• Design, configure, and maintain mission-critical voice and data communication systems supporting EMS and fire operations.
• Implement and optimize radio, dispatch, and Vo
• IP platforms for high availability, redundancy, and coverage.
• Monitor system performance, diagnose complex communication issues, and provide timely resolution and escalation.
• Collaborate with operations, IT, and clinical teams to define requirements and deploy communication solutions.
• Document architectures, configurations, and procedures; maintain accurate diagrams and asset inventories.
• Ensure compliance with safety, security, and regulatory standards for healthcare and public safety communications.
• Plan and support upgrades, migrations, and technology integrations with minimal service disruption.
• Provide on-call or after-hours support for critical incidents and planned maintenance activities.

Required Skills

• Radio communication systems design
• Vo
• IP and digital trunked radio (e.g., P25)
• Network engineering (TCP/IP, routing, Qo
• S)
• Systems integration and interoperability
• Dispatch/telecommunications platforms
• Linux/Windows server administration
• RF planning, coverage analysis, and testing
• Network and system monitoring tools
• Cybersecurity for communication systems
• Technical documentation and SOP development