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Digital Beauty Advisor - Hybrid Role

Radiant System, IncNew York, NY🇺🇸United StatesPosted 20 Jul 2026

Why This Role Stands Out

This hybrid Digital Beauty Advisor role at Radiant System, Inc. offers a fantastic opportunity to grow your career by shaping brand engagement and influencing consumer decisions across major social platforms. You'll thrive here if you're passionate about beauty trends, excel at crafting compelling digital communication, and enjoy a flexible work environment. Apply now to join a dynamic team and make a real impact in the digital beauty space!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter)
Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed
Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices
Follow Brand and Care provided social FAQ documents for launches and key social moments
Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer
Recognizes and recommends new ways to influence consumers in their purchase decision
Alert critical customer complaints to internal Care and Brand teams and assist with problem solving
Provide social content and engagement recommendations based on consumer feedback and trends
Stay up to date on new social media platforms, tools and best practices
Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness
Maintain 100% Reply Rate and established Response Time goals across social channels
Maintain consumer satisfaction and sentiment scores as established by the group
Monitor personal social KPI s using Sprinklr
Offers schedule flexibility to support the needs of the business which included weekends
Meets established quality standards in all contacts across all channels
Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction.
LE CARE TECHNOLOGY SUITE
Documents product issues in a way that the information can be used for product improvement or development
Accurately enters required information in the CRM and surveys to ensure data integrity

Skills

CRM

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