Project Manager

We are looking for a caring, dynamic, and highly motivated individual to join our team as Project Manager at our Mental Health & Wellbeing Services in Yardley & Solihull, Birmingham.
As a Project Manager, you will be responsible for the day-to-day running of a vibrant programme of recovery and wellbeing support for people with severe and enduring mental health problems; provided through one-to-one goal planning, personalised interventions, recovery college sessions, peer support and co-produced social groups. This role is responsible for both Hub based support as well as community delivery by a dedicated team of Recovery Navigators and volunteers. You will ensure that the Hubs and community sessions offer a welcoming and inclusive atmosphere and that staff are skilled in promoting recovery and positive engagement. You will supervise and support our staff to provide a responsive, safe and person-centred service. You will have direct line management responsibility.
You will ensure that a high quality, outcome focussed service is provided at all times in accordance with the contract specification and service user feedback. You will assist in leading the service so that it is fully integrated with our colleagues at Birmingham Mind and with local IPS/Employment Specialists. As a Project Manager, you will work in partnership with stakeholders and community resources to maximise referrals, access and service utilisation
You will work across the Service to ensure that referrals and assessments are managed within appropriate timeframes to promote positive engagement in the service. Ensuring that recovery plans and risk assessments are reviewed in a timely manner, guaranteeing effective caseload management systems operate across the service. Working with the Service Manager, you will ensure that individuals are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health/wellbeing, quality of life and community connections.
Key responsibilities will be:

• Management and co-ordination of the day-to-day running of the Yardley Hub as well as our community venues Solihull
• Leading the development and delivery of a vibrant and engaging recovery programme
• Ensuring pro-active referral allocation and caseload management
• Recruitment, supervision, and support of staff
• Marketing and positively promoting the service to external stakeholders and community resources
• Supporting the Service Manager with contract compliance, data collection, and achievement of all outputs, outcomes and KPIs

Significant experience in supporting individuals with mental health needs is essential, alongside knowledge of helpful approaches, strategies, and interventions for this type of support need. You must also have good experience of staff supervision and training. You will have a professional manner and be confident in building a working relationship with professionals and outside agencies.
Possession of an NVQ or another relevant social care qualification is also essential.
You must be willing to be fully flexible and work across multiple sites on a rota basis.
Vacancy Reference Number: 71970.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, we are also unable to accept Skilled Worker Visas.
At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.