Patient Access Representative Family Medicine

Location: Elgin, TX

Facility: Seton Elgin Health Center

Department/Specialty: Family Medicine

Schedule: Day Shift l Full-time | Monday - Friday 8:00a - 5:00p

• Manage patient check-in and check-out workflows to deliver a warm, efficient front-desk experience and maintain steady clinic flow.

• Handle high-volume incoming calls and appointment scheduling to optimize provider calendars and support timely patient access.

• Verify insurance eligibility, process prior authorizations and manage HMO referrals to confirm coverage and prevent care or billing delays.

• Collaborate with family medicine clinical teams to resolve intake questions, communicate schedule updates and maintain accurate patient records.

Key Requirements

• Minimum of one to two years of front-desk, patient access or medical reception experience in a fast-paced clinic setting

Licensure / Certification / Registration

• Required Credential(s):
  • None Required.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.