Multi-Cloud Architect (Google Cloud Platform + AWS)

Key responsibilities

·       Design per-customer multi-cloud architecture: Google Cloud Platform resource hierarchy and AWS account/OU patterns, VPC/VPC-SC or equivalent, Private Service Connect / PrivateLink as needed.

·       Define IAM models Design the landing zone for RAG / knowledge services (for example Vertex AI Search / RAG, Agent Assist knowledge, Amazon Bedrock Knowledge Bases, OpenSearch, or an approved vector store) including isolation, encryption, and data residency.

·       Produce architecture diagrams, decision records, and reference implementations.

·       Partner with DevOps to encode patterns in Terraform and/or AWS CDK.

·       Review cost, logging, encryption, audit, and data-residency posture for each new environment.

·       Advise on when to use shared services vs. fully isolated customer stacks.

·       Support security questionnaires and customer architecture reviews.

Required qualifications

·       8+ years in cloud architecture or senior infrastructure engineering, including production designs on both Google Cloud Platform and AWS.

·       Hands-on design of isolated multi-tenant or per-customer cloud environments.

·       Ability to produce IaC-ready designs

·       Experience architecting platforms that host conversational or contact-center workloads.

Preferred qualifications

·       Google Cloud Professional Cloud Architect and/or AWS Solutions Architect Professional.

·       Direct experience with Contact Center AI, Dialogflow CX, Amazon Connect, Lex, or equivalent.

·       VPC Service Controls, Private Google Access, AWS PrivateLink, Control Tower, or Landing Zone Accelerator.

·       Security frameworks: SOC 2, ISO 27001, HIPAA, PCI-DSS. Sourcing keywords for recruiting Work