User Experience Designer

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001, and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you are headed and only reach out when we genuinely believe there's a fit worth exploring. I came across your profile, and something stood out.

Title: User Experience Designer
Duration: 4 Months
Work Schedule: Remote

Duties:
Are you a skilled experience designer who thrives on turning complex enterprise workflows into polished, compelling experiences? Do you bring equal strength to high-visibility demonstration work and day-to-day UX delivery? If so, you may be the right fit for our Digital Technology Experience Design (DTXD) team. As part of this team, you will serve as a dedicated design partner to our DTIO (Digital Technology Intelligent Operations) workstream, contributing across experience design initiatives while prioritizing demonstration-quality work for internal stakeholder audiences. This is an opportunity to have real impact on how people across ServiceNow experience and adopt digital technology.

What you get to do in this role:

• Design and deliver polished, demonstration-quality experience flows scoped to defined DTIO scenarios — the primary and most immediate focus of this role.
• Contribute to broader DTIO experience design initiatives as workstream priorities evolve, including workflow design, concept visualization, and experience documentation.
• Collaborate closely with embedded DTXD designers and DTIO stakeholders to ensure design work is grounded in real user and business context.
• Work independently from loose briefs, bringing structure and craft to ambiguous problems.
• Contribute to a collaborative, high-craft design culture within the DTXD team.

Skills:
In order to qualify for and be successful in this role, you should have:

• 8+ years of relevant UX/product design experience.
• An inspiring portfolio demonstrating polished, high-craft design work — including demonstration or executive-facing deliverables.
• Strong visual and interaction design craft with the ability to work across fidelity levels.
• Proficiency in Figma and AI prototyping tools; experience producing high-fidelity, presentation-ready design output.
• Familiarity with ServiceNow ITSM and related systems strongly preferred.
• Ability to work independently from ambiguous briefs and manage own workflow without heavy oversight.
• Strong communication skills; ability to present and defend design decisions to stakeholders at various levels.
• Experience collaborating within cross-functional design and product teams.
• Growth mindset with the ability to adapt as priorities shift across a dynamic workstream.
• Bachelor's degree in Interaction Design, Visual Design, HCI, or related field — or equivalent experience.

Education:
Bachelor's degree in Interaction Design, Industrial Design, Visual Design, HCI, or a related field. Equivalent working experience is also acceptable.

If you are interested, feel free to reach out to me directly at miles.basson@honorvettech.com