Inside Sales Account Representative

Job Description
Job Description
Golden Star Technology, Inc. (GST)

• Cerritos, CA

Inside Sales Representative
Golden Star Technology (GST) is seeking a motivated, detail-oriented Inside Sales Representative to join our team in Cerritos, CA. This role is ideal for a customer-focused sales professional with experience in inside sales, sales support, account management, quoting, order processing, and customer relationship management.

Position Summary
As an Inside Sales Representative, you will play a key role in supporting customers and driving sales operations. Working closely with Account Managers, customers, vendors, and internal teams, you will help facilitate the quote-to-order process, ensure timely order fulfillment, and deliver a seamless customer experience. Success in this role requires strong communication skills, attention to detail, and the ability to manage multiple priorities with accuracy and professionalism.

Key Responsibilities
Prepare customer quotes, proposals, pricing requests, and RFQs
Process purchase orders and support timely order fulfillment
Follow up on quotes, open orders, and customer inquiries
Coordinate with customers, vendors, distributors, and internal teams to meet requirements
Track order status, delivery schedules, backlog reports, and open orders
Support Account Managers and Field Sales Representatives with sales activities
Maintain strong customer relationships through proactive communication and follow-up
Identify opportunities for upselling, cross-selling, and account growth
Assist with product sourcing, procurement activities, and vendor communications
Maintain accurate data within ERP, CRM, and sales management systems
Resolve customer issues while ensuring a high level of customer satisfaction
Qualifications & Skills
3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experience
Experience preparing customer quotes, RFQs, proposals, and processing purchase orders
Strong customer relationship, negotiation, and account support skills
Proficiency with Microsoft Excel and ERP/CRM systems
Excellent written and verbal communication skills
Highly organized with strong attention to detail and the ability to manage multiple priorities
Self-motivated problem solver with a customer-focused mindset
Experience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferred
Experience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plus
Military, government, or federal contracting experience is a plus
Is This You?

If you're a customer-focused professional who enjoys building relationships, solving problems, and contributing to a high-performing team, we encourage you to apply today.

Compensation & Benefits
GST offers a comprehensive package designed to support your well‑being and long‑term success:
Competitive salary
Medical, dental & vision insurance
401(k) plan
Paid vacation
Additional company perks and employee programs
About Golden Star Technology (GST)
Founded in 1985 and headquartered in Cerritos, CA,
Golden Star Technology (GST) is a leading provider of IT and AV solutions, serving businesses, enterprise organizations, educational institutions, and government agencies nationwide.

Through strategic partnerships with industry-leading technology manufacturers, GST delivers innovative solutions, customized services, and exceptional customer support. Recognized by the Los Angeles Business Journal as one of LA's Best Places to Work for seven consecutive years, GST has also earned numerous industry awards and accolades for excellence, growth, innovation, and customer service. Our culture is rooted in teamwork, integrity, accountability, and professional growth. Learn more at:
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