Team Manager - House Recovery

Team Manager - House Recovery | London, United Kingdom | Hybrid

We are hiring for a leading organisation dedicated to empowering individuals to rebuild their lives and achieve independence. This organisation is known for its commitment to fostering an equitable, diverse, and inclusive environment, making a significant difference in people's lives. They are seeking a compassionate and skilled professional to lead their domestic abuse service.

The Role

• Oversee the operational running and strategic direction of a refuge for women and children fleeing domestic abuse.
• Provide line management, leadership, and development for the staff team, promoting a trauma-informed, inclusive, and feminist approach.
• Ensure the safety, security, and maintenance of the refuge, aligning with building standards and safeguarding protocols.
• Manage day-to-day service delivery, ensuring compliance with relevant legislation and supporting service user transitions.
• Uphold high standards of person-centred support, particularly for individuals with complex or intersectional needs.
• Lead on contract management, compliance monitoring, and financial accountability for the service.

What You'll Need

• Solid general education, ideally with Level 2 qualifications in Maths and English.
• Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks.
• Strong understanding of risk assessment, management, and safeguarding practices in domestic abuse contexts.
• Knowledge of performance monitoring, welfare benefits, and housing legislation, especially the Domestic Abuse Act 2021.
• Proficiency in IT systems such as Microsoft Office, Teams, and Power BI.
• A genuine occupational requirement for fluency in one or more South Asian languages in addition to English.

What's On Offer

• The opportunity to make a tangible difference in the lives of vulnerable individuals.
• A supportive team environment with a commitment to diversity and inclusion.
• Opportunities for professional development and training, including working towards a SafeLives Service Manager qualification.
• A hybrid working model offering flexibility in your work arrangements.

Apply via Haystack today!