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Hybrid Disability Services Lead - Client Experience

Nextt-Group-Pty-LtBrisbane, Queensland🇦🇺AustraliaPosted 24 Sept 2026

Why This Role Stands Out

This hybrid role offers you the chance to lead and grow within a reputable organization, making a real impact on client experiences in disability services. You'll thrive here if you're a natural leader passionate about person-centered care and building strong relationships. Apply now to shape exceptional client journeys and advance your career in a supportive environment.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Brisbane, Queensland, Australia

Job Description

The Nextt Group is seeking a Client Experience Manager in West Brisbane. This hands-on leadership role oversees a portfolio of clients funded by NDIS and NISSQ, ensuring safe, high-quality, person-centred services across community access and accommodation.

You'll coach teams, foster strong stakeholder relationships, manage incidents and drive service improvements while supporting staff through complexity and change.

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