Process Enablement Specialist

Role Overview

We’re looking for a Process Enablement Specialist to make our engineering processes and tools easy to find, understand, and follow. You’ll work with process owners, project managers, and engineering leads to close the gap between the process as documented and the process as performed.

Key Expectations

1. Process Communications

• Create clear, audience-specific materials (Confluence pages, newsletters, quick references, one-pagers) so stakeholders know what’s changing, why, and what’s expected of them.
• Keep process pages light and high level, with detail pushed to source pages.

2. Change Management

• Develop and run change plans for process and tool rollouts, including impact analysis, readiness assessment, stakeholder mapping, and communication plans.
• Anticipate and manage resistance, and define and track success metrics.

3. Training Enablement

• Plan and maintain a training calendar aligned to rollout milestones, and choose the right format for each audience (live sessions, recordings, quick guides, office hours).
• Manage logistics, track attendance, gather feedback, and keep materials current.

4. Process Quality Improvement

• Run process audits, document findings, and drive corrective actions to closure.
• Keep Confluence clean and well structured: consistent hierarchy and naming, named page owners, and regular archiving of outdated, duplicated, or orphaned pages.
• Feed recurring gaps back to process owners as improvement input.

Qualifications

Required

• Bachelor’s degree in Business, Organizational Psychology, Communications, HR, Engineering, or a related field.
• 3-5+ years in process enablement, change management, quality management, or a similar role.
• Proven experience with change plans, stakeholder engagement, communications, and training support.
• Hands-on Confluence experience, plus proficiency in Jira and Google Workspace.
• Experience supporting process audits and tracking corrective actions.
• Strong written, verbal, and presentation skills, and the ability to explain complex processes simply.
• Ability to influence across teams and manage multiple projects in a fast-paced environment.

Preferred

• Engineering or automotive experience, or familiarity with ISO-based management systems.
• Change management certification (e.g., Prosci) or training and facilitation experience.