Orthodontic Assistant at Bennion Lambourne Orthodontics

Bennion Lambourne Orthodontics in Billings, MT is looking for a reliable, motivated, and hardworking orthodontic assistant to join a growing practice! Find your career with us!

Have you been interested in dental or orthodontic assisting, but don’t have the experience yet? Talk to us about our in-office training!

Bringing resumes into our Westend location, 152 S 32nd St W, Suite A, Billings, MT 59102 is encouraged.

This position is full-time (32-40 hours), Monday through Friday, with general hours of need being from 7 am to 5 pm.

Benefits: 401K, PTO, Health, Dental, Vision Insurance available, as well as other options.

Essential Functions:

• Provides continual and exceptional customer service for all patients, making the patient the first priority.

• Practices constant cleanliness throughout the office and sterilizes when not assisting.

• Utilizes all downtime.

• Arrives on time for all shifts.

• Follows the training compact and takes responsibility for his or her training.

• Assists all doctors in procedures, carrying out procedures in an effective and efficient manner.

• Continues to learn about the office policies, procedures, and flow.

• Keeps patients safe during their time in the office.

• Reviews company email and communication board each shift for updates.

• Follows the team member guidelines.

• Maintains patient confidentiality through HIPAA compliance.

• Reasonable computer and typing skills with the ability to learn new programs as required.

• Good eyesight (what we work with is small!).

Physical demands:

• Bending, stooping, walking, and standing for long periods at a time.

• Great manual dexterity and able to use hands for fine motor movements throughout the workday.

• Must be able to safely lift up to 30 lbs.

The Success Patterns for this position are:

• Has one to three years experience in a customer service role, preferably in a medical setting.

• Has a reputation for excellent relations with patients and all office staff.

• Has worked effectively as part of a team.

• Ability to improvise in a busy work environment.

Education/Certification:

• High school diploma or equivalent

• Orthodontic assisting experience preferred

• Experience in a professional setting with direct patient interaction preferred, but not required

Culture of Bennion Lambourne Orthodontics:

• There is no divided line between clinical staff and front desk staff - we are all ONE team!

• Passion for continual learning, especially about orthodontics.

• Maintaining, managing, and exuding positive energy by all is a must.

• Everyone is willing to help when needed, even when it’s not a normal part of your regular job.