Critical Communications Subject Matter Expert

A Hybrid role working for a leading Market Telecomms client on the Emergency Services Network upgrade.

The role will entail the following Duties:

• - Lead technical matters related to the connection of Critical Communications solutions within User Organisations including Control Rooms and front line mobile solutions, with ESN.
• - Understand and communicate technical requirements, configuration needs, and testing criteria to User Organisations.
• - Engage with key stakeholders, including Home Office leads, Emergency Services organisations, and system suppliers.
• - Attend onboarding governance meetings, providing expert insights and resolution strategies for technical issues.

Experience required -

• - Experience working with Emergency Services organisations and the Home Office.
• - Strong expertise in the design, configuration, testing, and operation of Critical Communication systems.
• - Good understanding of the ESN ecosystem and Airwave service.
• - Excellent communication, stakeholder management, and problem-solving skills.
• - Ability to manage complexity, change, and multi-task in a fast-paced environment.
• - Strong commercial awareness with a customer-focused approach.

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