Call Center Mail Payment Processor

Job Duties and Responsibilities:

• Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
• Processes transfers from savings to checking and vice versa
• Receives, sorts, and posts checks for deposit to savings/checking accounts
• Receives, sorts, and posts loan payments
• Applies appropriate check holds
• Contacts members to verify instructions when needed
• Disburses withdrawals by check from member accounts
• Receives and processes member information update forms
• Responsible for jobs assigned by the direct supervisors for day-end balancing
• Picks up and drops off mail and specialty work in designated areas daily
• May cross-train on the Call Center Member Service Associate I position and perform basic job duties

Education and/or Experience:

• Some experience processing payments or bank/credit union teller experience is preferred.  The successful applicant will have the following attributes:  conscientiousness, attention to detail, accuracy and service orientation.

Our generous benefit package includes:

Salary:
• $17.00 - $22.00
Work Schedule: 8:00am - 4:30pm
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, and more.
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
*100% Credit Union-Paid
Health Insurance (Choice of two nationwide PPO plans)
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +
Dental Insurance: Generous employer contribution toward premium+
Vision Insurance: Generous employer contribution toward premium+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Life Insurance+
Voluntary Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply) *
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional fee to add family members) +*
Pet Health Insurance
Employee Discount Program
All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions.
We're Stronger Together
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.