Business Analyst

Your new company
You'll be joining a well-established public sector organisation delivering a major transformation programme that sits at the intersection of policy, digital services, and operational delivery. You will need to commit to working 2 days per week on-site in Wales. The organisation is investing heavily in modernising services and requires an experienced Business Analyst to help shape and deliver key outcomes across a high-profile programme.
Your new role
As a Business Analyst, you will play a critical role in bridging business needs, policy objectives, and technical delivery. Working within a multidisciplinary team, you will collaborate with stakeholders, service designers, developers, and user researchers to ensure requirements are clearly defined and aligned to programme objectives.Key responsibilities will include:

• Gathering, analysing and documenting functional and non-functional requirements.
• Translating policy and legislative requirements into actionable business and technical solutions.
• Facilitating workshops and stakeholder engagement sessions.
• Producing as-is and to-be process maps and supporting service design activities.
• Developing user stories, acceptance criteria, and supporting documentation.
• Conducting impact assessments and supporting data analysis activities.
• Maintaining traceability between requirements, design decisions, and delivery outcomes.
• Identifying risks, dependencies, and constraints throughout the project life cycle.
• Supporting Agile delivery teams through analysis, clarification, and stakeholder management.

What you'll need to succeed

• Proven experience working as a Business Analyst on complex transformation programmes.
• Strong requirements gathering, business process mapping, and stakeholder management skills.
• Experience facilitating workshops and engaging with a diverse stakeholder community.
• Ability to translate policy, legislation, or regulatory requirements into clear business and technical requirements.
• Experience creating user stories, business requirements documents, and impact assessments.
• Strong analytical and communication skills.
• Experience working within Agile environments.
• Central Government or wider public sector experience.
• Experience working alongside service design and user research teams.
• Experience with CRM platforms, ideally Microsoft Dynamics 365.
• Data modelling and impact analysis experience.

What you'll get in return

• Competitive daily rate of £350-£450 per day (depending on experience and how you align to the requirements).
• Initial 3-month contract with potential for extension.
• Hybrid working arrangement with 2 days per week on-site in Cardiff.
• Opportunity to contribute to a high-profile transformation programme delivering meaningful public impact.
• Collaborative and supportive delivery environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, ensuring your contact number is correct for us to call you.
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