Quick Overview
Job Description
Canberra, Australia
The Business Analyst - ProductStrategy will analyse business needs, processes, data and stakeholderrequirements to support product strategy, planning and decision-making for theAged Care Gateway. The role will turn complex business problems and opportunitiesinto clear requirements, options, recommendations and artefacts that supportbetter product outcomes.
The role will work withbusiness, technical, service delivery and executive stakeholders to understandthe current ACG product suite, define problems and opportunities, documentrequirements, assess options and support the development of product roadmapsand strategies. The position will focus on understanding user needs, businessprocesses and requirements, technology constraints, analysing complexsituations, and providing practical recommendations that help the Departmentimprove the ACG product suite, service experience and compliance with whole ofgovernment digital policy expectations.
Key duties andresponsibilities
- Conductingdiscovery research with business and technical stakeholders to understandthe Aged Care Gateway (ACG) product pain points, futureobjectives/requirements, target users, and aged care reform landscape
- Performinganalysis to identify market opportunities, gaps, and areas for ACG productsuite (Siebel, .net, FMW) improvement
- Developing productvisions, roadmaps, and strategies aligned to the product goals
- Providingrecommendations on product strategy in consultation with executive,architects, vendors and procurement teams
- Coaching teams onimplementing data-driven product management disciplines
- Building buy-infor the product strategy across the organisation
- Support theexecution of the strategy through iterative planning and measurement
- Advising andsupporting teams to assess, monitor and improve ACGs compliance andmaturity against Digital Experience Policy criterion.
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