Microsoft 365 Copilot Architect

About the Role

We are looking for an experienced Microsoft 365 Copilot Architect to lead the design, deployment, governance, and scaling of Microsoft 365 Copilot and the broader Copilot ecosystem (Copilot Studio, Copilot extensibility, Semantic Index, Graph connectors) across the organization. This role sits at the intersection of AI strategy, Microsoft 365 platform architecture, security/compliance, and change management, ensuring Copilot delivers measurable productivity value while maintaining data governance and security standards.

Key Responsibilities

·       Design and own the end-to-end architecture for Microsoft 365 Copilot adoption, including licensing strategy, tenant readiness, and integration with existing M365 workloads (SharePoint, Teams, Exchange, OneDrive, Viva).

·       Define and implement data governance, information protection, and access control strategies (sensitivity labels, DLP, Purview, conditional access) required for safe Copilot deployment.

·       Conduct tenant and data readiness assessments, identifying oversharing risks, permission sprawl, and content hygiene issues prior to rollout.

·       Architect and build custom Copilot agents/plugins using Copilot Studio, Graph connectors, and Microsoft 365 extensibility APIs to extend Copilot into business workflows.

·       Design integration patterns between Copilot and enterprise systems (ERP, CRM, ITSM, custom line-of-business apps) via connectors and Power Platform.

·       Establish security, compliance, and responsible AI guardrails aligned with organizational policy and regulatory requirements (GDPR, HIPAA, etc., as applicable).

·       Partner with security, legal, and compliance teams to define acceptable use policies, audit logging, and monitoring for Copilot interactions.

·       Lead pilot programs and phased rollouts, defining success metrics, adoption KPIs, and ROI measurement frameworks.

·       Provide technical leadership and mentorship to engineers, admins, and citizen developers building on the Copilot platform.

·       Stay current with the Microsoft Copilot roadmap (Copilot Studio, Semantic Index, Agents, Copilot for specific apps) and advise leadership on emerging capabilities.

·       Create architecture documentation, reference designs, runbooks, and best-practice guidelines for ongoing operations.

·       Collaborate with change management/training teams to drive user adoption and enablement.

Required Qualifications

·       8+ years of experience in enterprise IT architecture, with 3+ years focused on Microsoft 365 platform architecture.

·       Hands-on experience deploying and governing Microsoft 365 Copilot in a production enterprise environment.

·       Deep expertise in the Microsoft 365 ecosystem: SharePoint Online, Teams, Exchange Online, OneDrive, Azure AD/Entra ID, Microsoft Graph.

·       Strong knowledge of Microsoft Purview (Information Protection, DLP, Insider Risk Management, Compliance Manager).

·       Experience with Copilot Studio, Power Platform (Power Automate, Power Apps), and Graph connector development.

·       Solid understanding of identity and access management, conditional access, and Zero Trust principles.

·       Familiarity with Semantic Index, retrieval-augmented generation (RAG) concepts, and how Copilot grounds responses in enterprise data.

·       Experience conducting oversharing/permissions audits and remediation at scale.

·       Strong stakeholder management skills; able to translate technical architecture into business value for executive audiences.

·       Relevant certifications preferred: Microsoft Certified: M365 Certified Enterprise Administrator Expert, SC-300, SC-400, PL-600, or Copilot-specific certifications.