Account Manager - Software Solutions

Account Manager - Software Solutions

Bolton (Hybrid Working)

Salary: £35k + 100% OTE Bonus DoE (up to £70k OTE) + Benefits

Full-Time, Permanent

Build Relationships. Drive Growth. Make an Impact.

Are you a commercially driven Account Manager who thrives on building long-term client relationships and uncovering growth opportunities?

We're looking for an ambitious Account Manager - Software Solutions to join our growing Software Solutions division. This is an exciting opportunity to work with an established customer base, helping organisations maximise the value of their software investments while driving account growth, renewals and recurring revenue.

You'll be the trusted advisor to your customers, working closely with key stakeholders to understand their challenges, support their objectives and deliver solutions that create real business value.

What You'll Be Doing:

- Manage and develop relationships with an established portfolio of customers.

- Act as the primary point of contact for key software solution accounts.

- Conduct regular customer reviews and success planning sessions.

- Identify opportunities to upsell and cross-sell additional software, security products and services.

- Manage contract renewals and commercial negotiations.

- Build and execute account growth plans that increase revenue and customer engagement.

- Work proactively to improve customer satisfaction and minimise churn.

- Maintain accurate forecasts, pipeline information and account activity within CRM systems.

- Collaborate with Sales, Marketing, Product, Professional Services and Customer Success teams to deliver exceptional customer outcomes.

What We're Looking For:

- 3-5+ years' experience in Account Management, Customer Success or B2B Sales.

- Experience within software, SaaS or technology-led businesses.

- Strong stakeholder management and relationship-building skills.

- Excellent communication, presentation and negotiation abilities.

- Experience using CRM platforms such as Salesforce, HubSpot or Microsoft Dynamics.

- A proven track record of delivering revenue growth, renewals and customer retention targets.

- A proactive, customer-first approach and a passion for delivering outstanding service.

Bonus Points If You Have:

- Experience managing SMB accounts.

- Knowledge of SaaS subscription models and recurring revenue environments.

- Software implementation or onboarding experience.

- Exposure to Retail, Charity or Public Sector customers.

- A degree in Business, IT, Marketing or a related discipline.

Why Join Us?

At BMc Azurri / Barron McCann Group, you'll be joining a business with ambitious growth plans, a collaborative culture and the opportunity to make a genuine impact on customer success and commercial performance.

You'll enjoy:

- Hybrid working.

- Career development opportunities.

- A supportive and collaborative team environment.

- The opportunity to work with innovative software solutions.

- The chance to directly influence customer growth and retention success.

Ready to Take the Next Step?

If you're passionate about building strong customer relationships, driving commercial growth and helping clients achieve success through technology, we'd love to hear from you!