Chief Digital and Technology Officer

Job Description

About the Role

The BUSY Group is seeking an exceptional Chief Digital & Technology Officer to shape, accelerate and safeguard our technology, digital and data landscape across Australia. As a key member of our Corporate Leadership Team, you will drive enterprise-wide digital transformation, strengthen cyber security maturity, uplift data capability and ensure our technology ecosystem enables performance, growth and service excellence.

This is a rare opportunity to lead a diverse technology portfolio spanning Information Technology Services, Cyber Security, Data & Analytics and Enterprise Project Delivery-all within a complex, multi entity environment committed to innovation, community impact and continuous improvement.

What You'll Lead

• Digital transformation - Deliver enterprise-wide change that improves scalability, efficiency and customer/employee experience.
• Cyber security uplift - Strengthen governance, controls and risk management aligned with ISO27001, Right Fit for Risk (RFFR) and industry best practice.
• Managed service provider leadership - Drive performance, value and service excellence across MSPs, vendors and strategic partners.
• Enterprise data strategy - Build modern data lake environments, analytics capability and evidence based decision-making.
• Technology strategy - Align digital, cyber, infrastructure and data initiatives with organisational priorities and growth.

You'll shape the digital backbone of a purpose driven organisation making a real difference across Australia. You'll lead transformation at scale, influence enterprise strategy, and build future ready capabilities that empower our people, partners and communities. The position involves:

• Lead, mentor and develop high performing teams across IT Services, Cyber Security, Data & Analytics and Project Delivery.
• Foster a culture of accountability, collaboration, innovation and customer service.
• Develop and execute BUSY's technology, digital, cyber security and data strategy.
• Oversee enterprise wide digital transformation and change adoption.
• Ensure infrastructure, platforms, applications and support services meet evolving business needs.
• Establish and continuously improve cyber security governance, controls and incident response.
• Ensure alignment with ISO27001, RFFR, regulatory obligations and best practice.
• Manage MSPs, vendors and strategic partners to ensure value, service excellence and contractual compliance.
• Negotiate technology contracts and commercial arrangements.
• Drive optimisation of enterprise data platforms and analytics environments.
• Uphold BUSY Group's commitment to child safety and safeguarding principles.

This role is ideally based at Southport, QLD, however Brisbane or relocation will be considered for an outstanding candidate.

• 4additionalpaid annual leave days - 1 My BUSY Day and 3 days at Christmas
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-Paid parental Leave, retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App

Desired Skills and Experience

About You

• 10+ years in senior IT leadership across complex, multi site environments.
• Broad technical understanding across Citrix, networking, security, Microsoft 365/SharePoint Online, Windows Virtual Desktop, databases and analytics tools (Dynamics, PowerBI, SQL, Jet Reports).
• Extensive experience with Windows Server, Exchange, AD, Azure AD, Group Policy, Intune MDM and modern operating platforms.
• Proven capability in digital transformation, innovation and strategic technology leadership.
• Experience managing MSPs and external supplier relationships.
• Strong commercial acumen with ability to present business cases and strategic recommendations.
• Highly developed communication, stakeholder engagement and problem solving skills.
• Demonstrated ability to lead teams, drive change and uplift organisational capability.
• Tertiary qualification in Information Technology or related discipline.
• Post graduate qualifications highly regarded.
• Blue Card, National Police Check and open driver's licence.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People,veterans, people from culturally diverse backgrounds and people with disabilities.