Installation Technician

As an Installation Technician at Amazon Web Services, Inc., you will deploy and configure on-site infrastructure that powers AWS and its customers. You'll install racks, servers, networking gear, and structured cabling, then validate connectivity and performance using AWS standards and runbooks. Working in fast-paced data center and customer environments, you'll collaborate with engineers and project managers, document work in internal tools, and follow strict safety and security procedures. This role offers hands-on experience with cutting-edge cloud infrastructure and clear pathways for technical growth in a high-ownership culture.

Responsibilities

• Install, configure, and test AWS-related hardware and network components at customer and AWS sites
• Perform structured cabling, rack/stack, and equipment labeling to AWS standards
• Verify connectivity, run diagnostics, and remediate installation issues
• Follow detailed implementation runbooks and document completed work in internal tools
• Collaborate with engineers and project managers to support large-scale rollouts
• Adhere to security, safety, and data center access procedures
• Provide on-site troubleshooting and basic break/fix support
• Maintain accurate inventory of installation materials and equipment
• Communicate status, risks, and blockers clearly to remote teams
• Continuously improve processes by providing feedback on field installations

Required Skills

• Structured cabling (fiber and copper)
• Rack/stack of servers and network gear
• Basic TCP/IP networking
• Reading and following technical runbooks and diagrams
• Use of test equipment (cable testers, multimeters)
• Hardware troubleshooting and break/fix
• Familiarity with data center safety and security practices
• Ticketing and documentation tools
• Basic Linux/Windows system familiarity
• Time management and coordination across remote teams