Why This Role Stands Out
This hybrid role offers significant career growth by placing you at the forefront of innovative optical networking solutions, where your technical expertise will directly drive customer success and shape cutting-edge network designs. You'll thrive here if you're a proactive, technically adept pre-sales engineer eager to collaborate with a dynamic team and build lasting customer relationships, making a tangible impact on enterprise connectivity. Apply now to leverage your skills and contribute to Nokia's reputation for excellence.
Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Dallas, United States
Posted
7 hours ago
Compliance
Job Description
As part of our North American Mission Critical & Enterprise team, you'll play a vital role in pre-sales activities, engaging customers, and offering technical expertise. Your contributions will be key to driving sales and ensuring customer satisfaction. This role offers a unique opportunity to collaborate closely with internal teams and customers, providing valuable network design support and recommendations.
- Act as a technical expert, engaging with customers and presenting tailored solutions.
- Identify customer needs and effectively communicate them to internal teams for seamless collaboration.
- Provide network design support, ensuring customer growth and satisfaction over time.
- Develop comprehensive quotations for optical solutions, covering hardware, software, and maintenance aspects.
- Assist customers in scoping network upgrades and software refreshes, ensuring their systems remain up-to-date.
- Recommend best practices and guide customers on optimal network architecture and deployment strategies.
- Offer pre-sales and post-sales engineering support, ensuring a smooth and positive customer experience.
- Occasionally travel to meet customers and collaborate with account leaders for strategic discussions.
- Stay updated with industry trends to provide cutting-edge solutions and maintain a competitive edge.
- Foster strong relationships with customers and internal teams, promoting a collaborative and supportive work environment.
- Bachelor's degree in Engineering, Computer Science, or a related field, with a strong technical background.
- 3+ years of experience in a pre-sales engineering role, ideally in the optical networking industry, to bring valuable insights.
- Deep technical expertise in optical networking, including hardware, software, and network management, for effective solution design.
- Excellent communication and presentation skills to simplify complex technical concepts for diverse audiences.
- Proven track record in successful customer engagements and solution presentations, demonstrating a results-driven approach.
- Ability to work independently, manage multiple projects, and adapt to changing priorities in a fast-paced environment.
- Strong analytical skills and a problem-solving mindset to tackle complex technical challenges effectively.
- Willingness to travel occasionally for customer meetings and internal collaborations, fostering strong relationships.
- Familiarity with industry standards and regulations related to optical networking, ensuring compliance and best practices.
- A customer-centric mindset and a passion for delivering exceptional customer experiences, driving long-term success.
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