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Zscaler SME

Amtex Systems Inc.Malvern, PA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationMalvern, PA, United States
Continuous ImprovementNetwork Administration

Job description

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.


Role: Zscaler SME
Location: TX, PA, NC
Contract
Looking for Independent Candidates!
Job Profile Summary
Serve as a technical subject matter expert to the Threat Mitigation Team within Client’s Cyber Security Operations Center (CSOC). The Security Analyst is responsible for the administration, management, and continuous improvement of the Zscaler security platform. This role serves as a subject matter expert for Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection, SSL Inspection, Data Protection, and related security capabilities. The analyst works closely with other CSOC teams, Network Engineering, Infrastructure, Endpoint Management, and Business Application teams to implement and maintain security controls that protect enterprise users, applications, and data while ensuring a seamless user experience.
The position combines technical administration, security operations, troubleshooting, policy governance, and continuous service improvement to support secure and resilient SASE architecture.

Job Description
Duties and Responsibilities
  1. Administer, monitor and maintain Zscaler Cloud security platforms, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Cloud Firewall, Advanced Threat Protection (ATP), SSL inspection services, Browser Isolation and Sandbox services. Perform platform configuration, policy management and service optimization. Provide support for feature enablement, upgrades and testing of new capabilities.
  2. Design, implement and maintain the security policies used in the platform, including handling policy change requests, assessing the operational and security impacts of changes, and conducting periodic policy reviews to maintain effectiveness.
  3. Independently assist and respond to escalated operational or security incidents collaborating with Incident Response teams during security investigations or operational troubleshooting.
  4. Provides support in representing the CSOC in partnering with GR&S. ES&F, IT and the business on enterprise-wide security initiatives and projects.
  5. Performs analysis derived from multiple data sets to identify changing threats and vulnerabilities. Identifies malicious activity by performing analysis on logs, traffic flows, and other investigative detective activities.
  6. Develop ad-hoc reports as required by management that require in-depth analysis.
  7. Collaborates with other cyber crew members on research projects involving event analysis to determine trends.
  8. Identifies real-time complex attack patterns and suggests mitigation strategies.
  9. Mentor junior team members to improve their technical acumen
  10. Participates in special projects and performs other duties as assigned.
Regards,

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