Why this role stands out
Kickstart your tech career with Everbridge as a Junior Technical Support Engineer, where you will enjoy complete remote flexibility across Canada, a competitive salary between CAD 56,000 and 65,000, and incredible opportunities for rapid skill development. You will thrive in this collaborative environment if you are a curious problem-solver who loves helping customers and mastering cutting-edge software. Take the next big step in your professional journey and apply today to make a meaningful impact with a global industry leader!
Quick overview
Job description
Everbridge, a global leader in critical event management, is seeking a Junior Technical Support Engineer to help customers resolve technical issues with Everbridge products. In this role, you’ll investigate and troubleshoot support requests, communicate clearly with customers, and guide each issue through resolution or a well-documented escalation.
This is an early-career opportunity for someone who enjoys solving problems, helping customers, and learning new technologies. You’ll work with customers, teammates, and internal technical teams while building expertise in Everbridge products and the systems they rely on.
This is remote/home based position to be based anywhere in Canada.