Lead Switchboard Operator

Location: Glendale, WI

Facility: AW Glendale Corporate Office

Department/Specialty: Telecommunications

Schedule: Full Shift | Evening Shift

• Serve as a technical or functional resource. Monitor and report compliance with policies and/or procedures.
• Oversee training of assigned associates. May provide input in the review and evaluation of staff performance.
• Respond to and refers problems and complaints raised by patients, staff, or visitors to the appropriate area.
• May lead or coordinate shift operations of assigned activities, resources, and/or associates.

Education:

• High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.

5+ years Switchboard Operator experience required