Quadient Inspire Engineer

Name: Sr. Quadient Inspire Engineer

Roles: 2 Openings

Exp: 10+

Location: Position is remote (preference is for candidates to be near client offices in Alpharetta, GA; Rancho Cordova, CA; or Oakland/San Francisco, CA)

Resources must have Quadient Inspire Certifications in the following modules:

- Inspire Designer

- Inspire Scalar

- Inspire Interactive

Position Overview

Our client is seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation.

The candidate has deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats.

This is a senior engineering role, not a template-only or design-focused position.

Skills/Experience:

Key Responsibilities

Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform

Build and support multi-channel customer communications, including:

Printed and digital documents

Customer emails

Reports and other system-generated outputs

Generate and support outputs in multiple industry-standard formats, including: PDF and AFP

Ensure all customer communications meet ADA accessibility and compliance requirements

Implement data-driven, reusable communication components using Quadient Inspire modules:

Inspire Designer

Inspire Automation / Scalar

Inspire Interactive

Content Manager

Approve Workflow

Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs

Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs

Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance

Ensure customer communications comply with security, audit, regulatory, and quality standards

Participate in SDLC activities including design reviews, testing, releases, and documentation

Required Qualifications (Must Have)

Do not submit candidates who do not meet ALL of the following:

Quadient Inspire Certifications in the following modules:

o Inspire Designer

o Inspire Scalar

o Inspire Interactive

5+ years of professional IT or software engineering experience

3+ years of hands-on Quadient Inspire experience in a production enterprise environment

Proven experience building end-to-end document generation solutions, not just templates

Strong understanding of data-driven document composition

Solid programming experience in one or more of the following: Groovy Script, Java Script, Python.

Experience working within enterprise IT environments with formal SDLC, QA, and release processes

Required Education

Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field

Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong

Desired Skills:

Preferred / Strongly Desired Qualifications

Experience supporting high-volume, customer-facing communications

Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)

Experience with API-based integrations (REST and SOAP)

Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)

Experience supporting multi-channel output strategies (print, email, digital delivery)

SQL skills with experience querying and validating data from relational databases

Experience participating in platform modernization or SaaS/cloud migration initiatives