Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Morton, IL, United States
Posted
6 weeks ago
Job Description
Domino's Pizza in Morton, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. Jackson St. location. As a vital member of our crew, you'll be responsible for ensuring our customers have a great experience while interacting with our brand.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Process cash and credit card transactions with precision
- Prepare and make pizzas according to company standards and customer specifications
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
- Handle and lift items weighing up to 25 lbs. as needed
- Strong communication skills with the ability to interact professionally with customers and team members
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company policies and procedures
- Basic math skills for accurate cash handling and order processing
- Physical stamina to stand for extended periods and lift up to 25 lbs.
- Team player mentality with a positive attitude and friendly demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Customer-focused mindset with a commitment to providing excellent service
- High school diploma or equivalent (preferred)
- Previous customer service experience (preferred but not required)
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