Quick Overview
Job Description
Valgorithm is hiring a reliable, organized Medical Office Receptionist for an on-site role with a ACHC-accredited, Medicare-enrolled, and Medicaid-enrolled durable medical equipment supply company in Fort Lauderdale, FL.
The company provides medical supplies delivered directly to patients’ homes. You will be the in-person presence at the office: covering the front desk, keeping clinic and referral provider records up to date, preparing materials for provider visits, managing office inventory, and supporting the operations team.
Position Details
- Job Title: Medical Office Receptionist
- Reports to: CEO
- Employment Type: Independent Contractor
- Location: On-site, Fort Lauderdale, FL
- Schedule: Monday through Thursday, 9:00 AM – 5:30 PM
- Pay: $15–$20/hour, based on experience
Responsibilities
Front Desk & Office Coverage
- Be present in the office during all business hours, Monday through Thursday, 9:00 AM – 5:30 PM.
- Answer phone calls and greet visitors professionally.
- Provide general office and administrative support as needed.
CRM & Referral Records
- Keep the CRM up to date with clinics and referral providers.
- Maintain accurate, current clinic and contact information.
Provider Visit Support
- Research clinics in areas where field representatives are scheduled to visit.
- Add new clinics and contacts to the CRM.
- Prepare visit materials and folders for upcoming provider visits.
- Log all updates in the CRM.
- Send weekly follow-up messages to providers.
Inventory
- Organize and monitor the office’s sample inventory.
Administrative & Operations Support
- Support leadership with administrative needs, including ordering marketing materials.
- Help the operations team with general tasks as needed.
30-60-90 Day Plan
First 30 Days – Foundations
- Learn the office routine and on-site coverage schedule.
- Learn the CRM and the clinic and referral provider database.
- Learn the provider visit preparation process.
- Learn the sample inventory system and current stock levels.
- Shadow administrative tasks to understand the team’s recurring needs.
Days 31–60 – Ownership
- Cover the office Monday through Thursday independently.
- Manage CRM updates and clinic and referral records on your own.
- Complete full preparation for scheduled provider visits.
- Take ownership of sample inventory organization and monitoring.
- Begin supporting the operations team with general tasks.
Days 61–90 – Full Execution
- Fully own office coverage, CRM records, visit preparation, and inventory.
- Proactively flag gaps in provider records or inventory.
- Handle administrative and operations tasks with increasing independence.
- High school diploma or GED required; associate’s or bachelor’s degree preferred.
- Previous experience in a front desk, receptionist, or administrative role, ideally in a medical or healthcare office.
- Strong organizational skills and extreme attention to detail.
- Professional phone manner and clear verbal communication.
- Comfortable working independently and taking initiative without close supervision.
- Proficient with computers and able to learn new software quickly; CRM experience is a plus.
- Able to handle confidential patient information with discretion (HIPAA awareness).
- Punctual and reliable, able to be in the Fort Lauderdale office Monday through Thursday.
- Reliable transportation to the office.
- Competitive hourly pay ($15–$20/hour, based on experience).
- Consistent 4-day schedule (Monday–Thursday) with set daytime hours.
- Play a direct role in helping patients get timely access to essential medical supplies.
- Be part of a small, growing team where your work makes a visible impact.
- Gain exposure to sales support, operations, and patient care.
- Work closely with leadership, with room to grow as the company scales.
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