Sales Executive - Workday

We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:
Competitive Wages • Medical, Dental, Vision Insurance • Life Insurance • 401K Program • Paid Holidays and Vacation • Outstanding Recognition and Awards Program • Effective Training Programs • Tuition Reimbursement • Complimentary Parking and Meals in Dedicated Employee Restaurant • Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases • Management Programs to Progress on Your Career Journey • Health and Wellness Fairs
The Sales Manager is expected to be extremely hands-on in making sales efforts, including on-site meetings, generating sales leads, assistance in sales prospecting, attending networking events, securing marketing features and more.

REPORTS TO

VP of Sales & Marketing
Front Office team, Sales and Marketing team, Catering team, all Resort Managers, and Executive Offices.

External

Resort guests/visitors, Travel and Tour Company representatives, Journalists, Leading Hotels of the World, Meeting Planners, Corporate Planners, PR companies, Influencers and Partner Contacts. Bachelor's degree in business, sales, or marketing or equivalent training in business or sales management.
~ Fluency in English.

Familiarity with yield management and forecasting.
~ Excellent time management, communications, decision making, human relations, presentation and organization skills.
~ understand guest’s service needs. work with minimal supervision. maintain confidentiality of guest/resident information and pertinent resort data. ascertain departmental training needs and provide such training. Fluency in a second language. Experience with MS PowerPoint, SalesForce, Daylight, Sales and Marketing Management software.

Satisfactorily communicate with guests, management and co-workers to their understanding.
#General office environment. Travel is required.
#Hotel sales office experience, on property preferred. Ensure reservations are well briefed on any promotional offers and key accounts. Help train reservations consultants and sales and marketing coordinator on how to respond to requests and maximize tape chart opportunity. Meet with media during sales calls as well as on property visits as needed. Report market trends to include changing market conditions, trends on competition, sales activity.

Secure marketing placement in partner communication pieces sent to partners and also direct consumers in designated territory. Provide report pulled from Salesforce every Friday sent to DOSM, GM and CEO (1) list all booking opportunities both confirmed with listed revenue as well as lost business (2) sales activities – sales calls/ number of agents seen and booking potentials, marketing opportunities, prospecting actions etc. After each trip provide a report (can be listed in Friday report) for each account visited, any trends/ market information obtained on the trip, and all follow up actions.

Ensure trip expenses are in line with funds in marketing plan. Submit expense report immediately following trip. Maintain all contact, account, activities and booking information in SalesForce. Work directly with key partners such as American Express, Virtuoso, Signature, Travel Leaders Elite, Andrew Harpers to develop and maintain relationships with the goal of increasing market share for Acqualina from designated sales territories. Solicit group business by expanding group account base.

Act as lead project manager for Elite Meetings, CVent, Helms Briscoe, Destinations Link Hospitality, MPI and any other group focused meetings and group partnerships. Identify and develop new potential group and leisure accounts. Conduct Web based trainings when needed for partner and non partner accounts.
~ Maintain list of TOP 100 Accounts and update on quarterly basis.

Implement ACP – Account Coverage Program for designated territory.
# Oversee conference service requests from groups booked.
# Organize and accompany familiarization trips and resort site inspections for clients as needed and entertain major clients of the resort.
# Work closely with LHW to ensure Acqualina is considered for all sales and marketing opportunities etc.
# Provide feedback and market information to DOSM on changing market conditions, including trends on the competition, as a result of sales activity and interaction with competitive hotel staff.
# Work closely with DOSM on group inquiries providing rates and during negotiations to ensure the group is a good fit for the hotel over need dates.
# Provide lead updates during weekly sales meetings and ensure GRC is always updated with pick up, cut off dates, booked dates, room nights and rates.

Complete monthly and quarterly group production reports as well as recap of calls and market trends and intelligence obtained. Assist with the preparation of marketing plan components to include comp set analysis, SWAT, territory details.
# Work closely with Operations Department and Director of Catering to deliver optimum service.