Why This Role Stands Out
This unique career pivot offers you a direct path into the prestigious Deutsche Bahn Group, where you will receive comprehensive paid training to become a professional host on high-speed trains. You will thrive in this role if you enjoy a dynamic environment and have a passion for providing first-class service to travelers across the country. Take advantage of this fantastic opportunity to gain invaluable experience and secure a long-term professional home within a leading European mobility company by applying today.
Quick Overview
Job Description
Steward Gastronomie an Bord | Köln, Germany | Hybrid
We're hiring on behalf of a well-established German transport group that offers a unique opportunity for individuals looking to enter the hospitality and service industry. This role offers a structured training program designed to equip you with the skills needed to excel in a customer-facing role, with the potential for a long-term career within a major organization.
The Role
- Provide exceptional gastronomic service to guests on Intercity and ICE trains.
- Act as a welcoming host, ensuring a pleasant atmosphere and assisting passengers with boarding and alighting.
- Prepare food and beverages in the onboard restaurant.
- Serve food and drink offerings to guests in both first and second class.
- Be a knowledgeable point of contact for guests, offering assistance and resolving issues courteously.
- Maintain high service quality to ensure guests feel comfortable and well-cared for.
What You'll Need
- A completed apprenticeship in a service-oriented profession (e.g., Restaurant Specialist, Hotel Specialist) or equivalent experience.
- Prior experience in gastronomy or hospitality is a plus.
- Sales-oriented approach to achieve revenue targets through upselling and alternative offers.
- Strong communication and teamwork skills, with the ability to handle conflict situations effectively.
- Openness to using digital communication tools like tablets and apps.
- Willingness to undertake occasional overnight stays and work irregular shift patterns.
- Fluent German (B2 level) and conversational English skills.
What's On Offer
- A comprehensive, paid 4-week full-time training program to become a qualified onboard Steward.
- The opportunity to gain valuable professional experience within a leading German transport company.
- Potential for a permanent position and career development within the organization.
- Work in a dynamic environment, making every journey a first-class experience for guests.
Apply via Haystack today!
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