Service Technician I

Service Technician I | Poquonock, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a focus on making the world a safer place, they employ thousands across 40 countries. They offer a comprehensive portfolio of security systems and services, renowned for delivering the "a leading employer in this sector Difference" to their long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify potential system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control tracking system.
• Conduct pre-deployment testing of all upgrades and major modifications, as well as perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, excellent problem-solving, analytical, and time management abilities.

What's On Offer

• Paid company training and comprehensive benefits including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary, plus paid vacation, holiday, and sick time.
• Educational Assistance and exceptional growth opportunities.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!