Quick overview
Job description
Overview:
- Evolving the existing analytic services (both standard and non-standard), in order to meet quality and service objectives, while ensuring that all client deliverables are completed on-time and meet expectations.
- Continually ensuring that both internal and external reporting is within the prescribed levels of quality; more specifically, results are accurate, thoroughly tested, utilized by core technology, and delivered through the means defined by EXL Health.
- Serving as a steward for client-facing analytic and reporting needs, including: project and/or program objectives and specifications, process manager (both implementation and on-going), main contact for issue resolution and on-going communications.
*Base Pay Range: $93,900 - 154,200
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
- Develop, evolve, deploy, and manage analytic and reporting services and processes, ensuring, at all times, that deliverables meet the requirements of Customers and EXL Health’s business goals and objectives
- Coordinate and prioritize analytic projects including client communication, planning, and identifying operational process flow; ability to plan, manage and execute projects within targeted timelines
- Experience with Azure Databricks and PowerBI
- Performs advanced data analytics including Monitoring performance, Query development, opportunity assessments, trend identification using any programming language (SQL, Python, HiveQL etc.)
- Knowledge on Big Data technology and programming tools – Hadoop, Hive, Python.
- Delivers results with analytic insights, interpretations, and recommendations; presents in a professional manner with a high customer service focus
- Reviews analytic deliverables; identifies and resolves data issues and provides recommendations for investigations
- Implements improvements to services and provides clear program recommendations to other departments (internal and external)
- Effectively operationalize EXL Health’s analytic and reporting services, policies and procedures using any Excel, SSRS, Tableau
- Design, develop-evolve, and implement processes and procedures to ensure compliance with governance policies
- Propose new and state-of-the-art technologies and processes that will improve efficiency and enhance the reporting platform
Required Qualifications:
- 4-year degree or Masters equivalent experience in mathematics, economics, or statistics
- 3-6 years of experience in writing SQL, Python or Hive codes, and experience with Azure Databricks. Query development using these technologies
- Knowledge of database and automated reporting structures, and other analytical tools and platforms are a plus
- Strong interpersonal skills, including excellent written and communication skills are needed.
Preferred Qualifications:
- A minimum of a Masters Degree in Statistics/Bio-Statistics, Actuarial Science, Epidemiology, Economics, Mathematics or other related field; advanced degree is preferred.
Knowledge and Skills:
- Experience working with customer representatives, employing the ability to communicate technical concepts to a non-technical audience, towards developing and deploying effective strategic direction
- Ability to plan and design analytic activities as well as analyze and solve complex problems
- Strong ability to communicate complex data analytics clearly in written and oral presentations
- Ability to optimize the analytic system; Understands and manages the interrelationships among the many components of the “system” to optimize results
- Strong SQL/Python skills with the ability to maintain efficiency and accuracy in SQL-driven reporting
- Disciplined with effective execution; demonstrates a disciplined approach, deployment, and follow-through to ensure achievement of results. Capable of working with a high degree of discretion, employing effective customer service and communication methods
- Proven ability to manage change; Manage, lead, and enable the process of change and its impact on people, process, and technology
- Style that fosters teamwork; Works collaboratively with others to achieve common goals and positive results
- Focused with a constancy of Purpose; Aligns culture, vision, and strategic direction to optimize future results for all stakeholders
What We Offer:
- EXL Health offers an exciting, fast-paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.
- You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
- We provide guidance/coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors.
- The sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.
*The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
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