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Account Partner - Safety

VeevaUnited Kingdom - London🇬🇧United Kingdom

Quick overview

SeniorityLeader
Employment typeFull Time
Work modeRemote
LocationUnited Kingdom - London, United Kingdom
Account ManagementCustomer SuccessEnterprise SalesPharmacovigilance

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As the Account Partner for Safety, you will lead the strategic expansion and adoption of our Safety solutions across our largest and most critical global pharmaceutical accounts. In this role, you will be responsible for generating opportunities, winning new business, and driving the digital transformation of pharmacovigilance operations through complex enterprise sales cycles. Serving as the dedicated executive relationship owner, you will cultivate deep C-suite relationships, collaborate with internal strategy teams and account leads to maximize value, and help organizations modernize their operations through innovative cloud technology.

What You'll Do

  • Lead Strategic Account Growth: Map out and execute long-term Veeva Safety adoption strategies across top global pharmaceutical strategic accounts
  • Drive Revenue & ACV: Meet and exceed pipeline generation, contract expansion, and Annual Contract Value (ACV) targets for assigned enterprise accounts
  • Orchestrate Complex Sales Cycles: Manage end-to-end, complex enterprise sales cycles, orchestrating internal and external cross-functional resources to deliver tailored customer solutions
  • Cultivate Executive Relationships: Establish and lead an ongoing communication cadence with C-suite leaders and key decision-makers to position Veeva as a long-term strategic partner
  • Collaborate Internally: Partner collaboratively with Safety Strategy and Dev Cloud Account Partners to drive a unified, matrixed account management strategy
  • Provide Industry Thought Leadership: Stay current on pharmacovigilance (PV) and life sciences industry trends, proactively engaging customers to solve complex operational and regulatory challenges
  • Champion Customer Success: Act with urgency, integrity, and a relentless focus on customer success

Requirements

  • 10+ years of combined experience across enterprise sales, strategic account management, and consulting services
  • 3+ years of dedicated account management managing global Fortune 500 accounts, maintaining long-term ownership of executive relationships
  • Life Sciences software background, including consultative sales experience within enterprise software/SaaS or management consulting
  • Proven executive presence, with a track record of cultivating and influencing C-level relationships across multiple business and IT functions
  • Strong commercial negotiation skills, with demonstrated success closing complex, multi-million dollar enterprise contracts
  • High autonomy and drive, with the self-motivation to execute strategic account plans with minimal direct supervision
  • Excellent communication skills, including top-tier written, verbal, interpersonal, and executive presentation capabilities; fluency in English is required

Nice to Have

  • Safety Domain Expertise: Experience selling Pharmacovigilance (PV) software solutions or hands-on familiarity with industry safety databases
  • Community Engagement: Experience building, owning, and leading customer community forums, executive roundtables, or industry events
  • Matrix Collaboration: Demonstrated ability to navigate and collaborate effectively within a complex, global matrix organization
  • Language Skills: Professional working proficiency or fluency in German

Interviewing with Veeva

    We value your time and believe in a transparent hiring process. Here is the process you can expect.

  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group's Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

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