Sr CDN Engineer

Job Description
Senior CDN Platform Engineer

• A CDN and edge delivery expert who can write code as needed and understands software engineering concepts including Object-Oriented, Functional, and Procedural programming.
• Strong passion and thorough understanding of what it takes to build, operate, secure, and optimize highly available global content delivery platforms.
• Strong passion and technical expertise in automating operational and platform functions through code and Infrastructure-as-Code practices.
• Strong technical expertise with CDN technologies, content delivery architectures, DNS, edge routing, caching strategies, traffic engineering, and application performance optimization.
• Strong technical expertise with enterprise CDN platforms, including Akamai (preferred) and working knowledge of Cloudflare.
• Strong technical expertise with multi-cloud environments including AWS, Azure, Google Cloud Platform, containers, Kubernetes, edge computing, and modern microservices architectures.
• Strong technical expertise with observability, monitoring, operational analytics, and AIOps platforms.
• Strong technical expertise with networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, TLS/mTLS, proxies, load balancing, CDN edge routing, and WAF technologies.
• Strong technical expertise with automation frameworks, version control systems, GitOps, CI/CD pipelines, Infrastructure-as-Code, and DevOps operational support.
• Strong experience leveraging AI, Generative AI, and intelligent automation technologies to improve operational efficiency, incident response, troubleshooting, and platform reliability.
• Strong experience implementing and operating security controls including WAF, Bot Management, API security, rate limiting, DDoS protection, certificate lifecycle management, and Zero Trust principles.
• Strong troubleshooting and analytical skills with the ability to diagnose complex issues across CDN, DNS, application, network, cloud, API, and security domains.
• Excellent communication skills with the ability to lead technical discussions, mentor engineers, influence architecture decisions, and serve as a CDN subject matter expert.

Role Responsibilities

Platform Engineering & Automation

• Design, implement, support, and optimize enterprise-scale CDN platforms across highly distributed global environments.
• Build and maintain automation frameworks using Python, Terraform, GitOps, Ansible, and similar Infrastructure-as-Code technologies.
• Develop intelligent automation, self-healing capabilities, AI-powered operational assistants, and automated remediation workflows.
• Establish CDN engineering standards, deployment patterns, implementation guidelines, and operational best practices.
• Integrate CDN services with enterprise platforms including ServiceNow, Jira, GitHub, Azure DevOps, SIEM platforms, and cloud-native services.

CDN & Edge Services Management

• Configure, optimize, and troubleshoot Akamai Property Manager, Edge DNS, Global Traffic Management (GTM), Cloudlets, Bot Manager, and related edge security services.
• Design and implement content delivery optimization strategies including caching, origin offload, traffic engineering, request routing, and performance tuning.
• Support API acceleration, API caching, API security, and API gateway integrations.
• Develop CDN reference architectures and implementation standards to support enterprise application teams.

Security & Reliability

• Implement and maintain security controls including WAF, DDoS protection, bot mitigation, API security, certificate management, rate limiting, and Zero Trust security principles.
• Partner with security teams to ensure compliance with enterprise security requirements and standards.
• Lead vulnerability analysis, root cause investigations, incident response efforts, and reliability improvement initiatives.
• Promote platform resiliency, availability, and security through continuous assessment and operational improvements.

Monitoring & Operations

• Build and maintain observability solutions, dashboards, alerts, SLIs, SLOs, and proactive monitoring capabilities.
• Monitor and analyze CDN traffic patterns, cache hit ratios, origin offload metrics, latency, throughput, bandwidth utilization, and end-user performance.
• Leverage AI-assisted analytics and AIOps capabilities for anomaly detection, capacity forecasting, operational insights, and performance optimization.
• Participate in operational on-call duties to support 24x7 production environments and critical deployment activities.
• Support incident management, troubleshooting, escalation, and recovery efforts across global environments.

Collaboration & Leadership

• Collaborate with developers, platform engineers, cloud engineers, network teams, security teams, and business stakeholders to deliver scalable and secure digital experiences.
• Serve as a technical advisor and subject matter expert for CDN and edge delivery technologies.
• Mentor junior engineers and promote engineering best practices across the organization.
• Lead technical discussions, contribute to architecture decisions, and drive continuous improvement initiatives.

Qualifications

Basic Qualifications

• 5+ years of experience designing, implementing, and supporting CDN, edge delivery, networking, or related infrastructure platforms.
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Network Engineering, or a related field, or equivalent practical experience.
• Hands-on experience with Akamai technologies including: 
  • Property Manager
  • Edge DNS
  • Global Traffic Management (GTM)
  • Cloudlets
  • Bot Manager
  • WAF and Security Products