Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Wilmington, DE, United States
Posted
18 hours ago
SAFeScrumAgile
Job Description
Required Skills & Experience
- 8+ years of relevant experience; 5+ years as a Product Owner, preferably in financial services, banking, or credit cards.
- In-depth understanding of GenAI/LLMs, prompt engineering, RAG, and AI development workflows.
- Domain expertise in credit-card systems, fraud detection, or personalized customer marketing.
- Experience with one or more platforms: Salesforce, Pega, IVR, Chat/Chatbot, Secure Message, Digital, Contact Center.
- Technical literacy: familiarity with Python, SQL, data visualization, and AI/ML frameworks (e.g., TensorFlow, LangChain).
- Strong Agile experience (Scrum or SAFe).
- Experience deploying GenAI solutions (custom LLMs and/or AWS/Salesforce/Pega out-of-the-box solutions) is highly desirable.
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