Account Manager (Building Services)

Account Manager
City of London
£75,000 - £80,000
Brand new position for an Account Manager to join our client on a prestigious contract in the City of London! You'll be joining a market leading service provider well renowned for progressing their staff further in their careers.
As an Account Manager, you will be charged with overseeing a portfolio of commercial sites within Westminster, maintain and hit KPIs and SLAs, oversee the profit and loss (P&L), works in progress (WIPs), scope out extra works / projects, manage client expectations and oversee a team of M&E Engineers.
Account Manager Duties:

• Oversee both planned and reactive maintenance for all assets recorded within the client s CAFM system, ensuring delivery aligns with the agreed maintenance strategy.
• Analyse PPM schedules and asset data to identify opportunities for improved efficiency, cost savings, and potential contract growth through additional services or enhanced offerings.
• Manage and ensure full compliance across all FM operations on the account.
• Coordinate statutory inspections, working collaboratively with both internal teams and the client to ensure all requirements are met.
• Ensure internal audits are conducted in accordance with company policies and standards.
• Provide effective subcontractor management across the full FM service delivery.
• Investigate service failures, implementing robust and sustainable corrective actions.
• Maintain consistent service delivery standards in line with contractual SLAs and KPIs.
• Hold full responsibility for the account s profit and loss (P&L)

Account Manager Requirements:

• Qualified in either electrical installations / engineering or a mechanical related subject (C&G/NVQ/EAL or equivalent)
• At least 3 years working as a manager within commercial building services
• Technical background
• Client facing
• Ability to lead a team
• Client management experience

Salary and Package:

• £75,000 - £80,000 per annum
• Private health and dental care
• Monday - Friday, 8am - 5pm
• Company pension scheme
• 25 days annual leave + Bank holidays
• Internal progression
• Additional training

If you're interested in this Account Manager role, apply today!
Posted by Alex Clark