Operations & Project Management

Business Analyst in Richmond, VA

Super Technology Solutions, Inc.Richmond, VA🇺🇸United StatesPosted Sep 29, 2026

Why this role stands out

This hybrid Business Analyst role at Super Technology Solutions, Inc. offers an exciting opportunity to leverage your extensive IT project experience and problem-solving skills within a reputable tech company. You'll thrive here if you excel at dissecting complex systems, communicating technical concepts clearly, and utilizing tools like Azure DevOps and Visio to drive impactful projects. Apply now to join a dynamic team and contribute to innovative solutions!

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationRichmond, VA, United States

Posted3 weeks ago

ScrumAgile

Job description

Position Summary
The Business Analyst supports the tolling modernization program by performing business and system analysis across microservices, data workflows, and application modernization. The BA will develop clear user stories, acceptance criteria, process documentation, and communication materials while collaborating closely with developers, architects, QA testers, and operational teams. The role includes light QA support focused on validating requirements and acceptance criteria. This position reports to the Development Manager.

Key Responsibilities
Gather and document business and system requirements for microservices, API workflows, and modernization efforts.
Create user stories, acceptance criteria, process maps, and other structured documentation.
Collaborate with developers, architects, testers, and operational teams in an Agile/Scrum environment.
Facilitate clarification sessions to ensure alignment across technical and business stakeholders.
Use Azure DevOps Boards to manage backlog items and track progress.
Provide QA support as needed, focused on validating user stories and confirming acceptance criteria.
Maintain clear communication with stakeholders and project leadership.

Required Skills
7+ years of business and system analysis experience.
Experience creating requirements for APIs and modernization initiatives.
Strong Agile/Scrum experience.
Experience with Azure DevOps Boards.
Ability to write clear user stories and acceptance criteria.
Ability to interpret basic SQL queries and understand relational data structures.
Strong communication and documentation skills.

Desired Skills
Experience with microservices.
Experience working in regulatory or compliance-driven environments.
Tolling or transportation domain experience.

Deliverables & Success Metrics
User stories and acceptance criteria.
Process maps and workflow documentation.
Requirements traceability and QA validation support.
Support for sprint objectives and cross-team alignment.