Service Technician II

Service Technician II | Fortville, IN, United States | On-site

This leading security solutions provider is seeking a technically skilled individual with a background in low-voltage electronics and electronic security systems. The company is a major player in the protective services industry, committed to innovation and customer satisfaction, and is looking for someone to contribute to their service operations.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve technical issues on security systems and equipment, working both independently and collaboratively.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes and document all system modifications.
• Conduct pre-deployment testing for upgrades and major modifications, as well as on-site installations.
• Produce clear technical documentation for diverse audiences.

What You'll Need

• High School diploma or equivalent.
• Familiarity with installing and troubleshooting low-voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Proficiency in Microsoft Office and an understanding of network communications and IP addressing.
• Excellent problem-solving, analytical, communication, and time management skills.
• Certifications in enterprise-grade CCTV and Access Control systems are a plus.

What's On Offer

• Highly competitive salary and comprehensive benefits package.
• Opportunities for company-provided training and industry certifications.
• Company vehicle and cell phone.
• Robust 401K plan with a company match.
• Paid time off and educational assistance.

Apply via Haystack today!