Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Gold Coast, Queensland, Australia
Job Description
Stratco is seeking an IT Service Desk Analyst to be the first point of contact for users, resolving issues and maintaining productivity when technology falters. You will handle requests across Stratco sites, troubleshoot hardware, software, and network problems, and contribute to documentation and process improvements.
The role emphasizes customer service, collaboration, and safe, professional interactions, with travel to various Stratco sites as needed.
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