MIS - AM Clarity Pay

Skills Requirements:
-       Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
-       Solid critical and organized thinking/explaination, problem solving, and interpersonal skills
-       Must demonstrate sound arithmetic and analytical problems
-       Ability to scrub, dissect and shape data, create customized reports
-       Demonstrates ability to give and receive feedback with peers and business partners
-       Ability to work independently with minimal supervision
-       Excellent verbal, written and comprehension skills
-       Good Knowledge of applications used for MIS Reporting MS Excel, Power BI and VBA Macros

Essential Duties & Responsibilities:

-       Advance proficiency in MS Excel, Power BI and VBA Macros is a must
-       Should hold thorough knowledge of Tables, Relationships, Measures, DAX Coding, Hierarchy, Queries, Reports, Modules & Advanced Macros
-       Developing and designing the database/dashboard architecture per the given instruction and modifying them to accommodate the business requirements
-       Demonstrate strong analytical skills, Consolidation and integration of data from multiple source in to single reporting environment
-       Should have strong hold on People Management and Stakeholder management, communicate with them to ensure compliance with company standards
-       Understanding the requirements of the stakeholders and identifying ways to develop and deliver the required eliments
-    Complex problem solving, critical thinking & decision making is essential
-       Performs any other related duties as required or assigned
-       Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time
-       Ability to effectively communicate orally and in writing with co-workers, management teams, other Departments, vendors, and outside agencies, including being sensitive to professional ethics

Minimum Work Experience:
-       5+ Years experience in MIS Reporting for Back Office Process, preferably in contact centers with at least 200 employees