Contact Center Business Analyst

Job Description:

Mandatory Skills

• Business Analyst with 7+ years experience
  
• Understanding of the Contact Center domain
  

Experience in Contact Center nice CxOne

Responsibilities

• Gather requirements & create Functional Specification Document
  

Should liaison with the Senior management & business stakeholders

About XPT:

• XPT Software Australia PTY Ltd, incorporated in 2016, is a Software services company catering to a vast variety of clients across Australia in Banking, Insurance, Telecom, Mining and Manufacturing etc domains.

• We have 90+ technocrats in Australia working at our client project locations at Melbourne, Sydney, Brisbane, Perth, Adelaide etc.

• We engage with our clients for their IT services, R&D, Staff augmentation and Permanent hiring needs for Australia

• XPT Software Australia is part of group companies which has global presence across India (Bengaluru, Chandigarh), Europe ( Berlin, Sweden, Poland)

• We have served 100+ clients globally fulfilling their onsite-offshore needs through local hiring or sponsored work visas

• With our strengths and capabilities, we aspire to support GLOBAL OEMs, Tier 1, Tier 2 companies in Automotive, Aerospace, BFSI, Consumer/Healthcare and Telecom space

• Visit below link to see more opportunities with us