PDM Administrator / Support Specialist

Role: PDM Administrator / Support Specialist

Job Description:
We are seeking an experienced PDM Administrator / Support Specialist with hands-on knowledge of SolidWorks PDM, Autodesk Vault, or similar Product Data Management systems, along with experience supporting CAD software tools. This role is responsible for providing day-to-day support for PDM systems and CAD applications, troubleshooting technical issues, assisting engineering teams with system usage, and helping maintain an efficient engineering design environment. The ideal candidate is detail-oriented, technically strong, and experienced in supporting engineering software platforms.

Key Responsibilities:

• Provide day-to-day support for PDM systems and CAD software tools
• Troubleshoot and resolve user issues related to PDM and CAD applications
• Assist engineering teams with system usage and technical support needs
• Monitor system performance and help identify opportunities for improvement
• Coordinate with internal teams and vendors to resolve software-related issues
• Support system updates, testing, and maintenance activities
• Help ensure reliable operation of engineering software environments

Required Qualifications:

• Experience supporting SolidWorks PDM, Autodesk Vault, or similar PDM systems
• Experience supporting CAD software tools in an engineering environment
• Strong technical troubleshooting and problem-solving skills
• Ability to support end users and resolve software-related issues effectively
• Strong communication and collaboration skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Experience working in an engineering, manufacturing, or product development environment
• Familiarity with PDM and CAD system administration or support best practices
• Experience working with cross-functional engineering and IT teams
• Understanding of engineering design processes and software support needs