Device Migration Lead / End-User Computing (EUC) Migration Consultant

Device Migration Lead / End-User Computing (EUC) Migration Consultant

Position Summary

We are seeking an experienced Device Migration Lead to support the migration of user laptops and end-user devices from the Bellevue domain to the Firelands domain. The ideal candidate will possess strong expertise in Active Directory (AD) migrations, Exchange/Microsoft 365 migrations, application migration coordination, and end-user device transitions. Candidate must have strong experience with the Quest On Demand platform in recent project work. The candidate must also have strong hands-on experience with modern endpoint management solutions, such as Intune. This individual will work directly with business users, technical teams, and project stakeholders to plan, coordinate, and execute a seamless migration experience while minimizing business disruption.

Key Responsibilities

Device Migration Planning & Execution

• Lead the end-to-end migration of Windows laptops and end-user devices from Bellevue domain to Firelands domain.

• Assess existing device configurations, policies, security settings, and dependencies.

• Develop migration waves, deployment schedules, and cutover plans.

• Coordinate device enrollment, domain joining, user profile migration, and post-migration validation.

• Ensure minimal downtime and business impact during migration activities.

Active Directory Migration

• Support user, computer, group, and policy migration activities.

• Coordinate domain consolidation.

• Analyze and remediate Group Policy (GPO) impacts.

• Work closely with Identity & Access Management teams to ensure seamless authentication and authorization.

Stakeholder & User Engagement

• Conduct migration readiness meetings with business users and department leaders.

• Provide migration guidance, FAQs, training materials, and communications.

• Manage executive and end-user expectations regarding migration schedules and impacts.

• Serve as the primary point of contact during migration events and hypercare support.

Project Coordination

• Develop user device migration runbooks, standard operating procedures, and rollback plans.

• Track risks, issues, dependencies, and mitigation actions.

• Coordinate with Infrastructure, Security, Network, Service Desk, and Application teams.

• Provide regular status reporting to project leadership and stakeholders.

Required Qualifications

Technical Skills

• 5+ years of experience in End-User Computing (EUC), Infrastructure, or Migration projects.

• Strong hands-on experience with:
  
  
  • Active Directory migrations
  
  
  • Microsoft Entra ID (Azure AD)
  
  
  • Quest On Demand
  
  
  • Exchange Online / Exchange Hybrid migrations
  
  
  • Microsoft 365 administration
  
  
  • Windows 10/11 device migrations
  
  
  • Intune Endpoint Management or similar modern endpoint management solution
  
  
  • Group Policy (GPO) management
  
  
  • User profile migration tools
  
  
  • Device deployment technologies
  
  
  

Migration Experience

• Experience with large-scale laptop/device migration programs.

• Knowledge of Quest On Demand Migration, ADMT, Intune, Autopilot, or equivalent migration tools.

• Experience coordinating application migration activities.

• Understanding of domain consolidation and tenant migration strategies.

Preferred Qualifications

• Experience in healthcare environments and/or regulated industries.

• Experience supporting mergers, acquisitions, or domain consolidation initiatives.

• Quest On Demand certification

• Microsoft certifications in Microsoft 365, Azure, Intune, or Identity Management.

• PMP, ITIL, or equivalent project delivery certification.

Success Criteria

• Successfully migrate users and laptops from Bellevue domain to Firelands domain with minimal disruption.

• Achieve high user satisfaction during migration events.

• Ensure device, account, mailbox, and application functionality is fully restored post-migration.

• Provide effective communication, issue resolution, and hypercare support throughout the migration lifecycle.