Automation Test Engineer

About WTW:

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 49,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at https://www.wtwco.com/en-us.

About the team:

We are a group of passionate software engineers who build and support a leading private Medicare marketplace. We focus on continuous improvement in both the software we deliver and the engineering culture we promote. Our platform helps customers shop for insurance while enabling carriers to have their products represented accurately and impartially.

Summary:

As a Software Development Engineer in Test, you will design, build, and maintain software, frameworks, and tooling that enable continuous quality across the software delivery lifecycle. You will partner with engineers, architects, product teams, and quality specialists to improve testability, automate critical coverage, and deliver reliable customer experiences across user interfaces, APIs, services, and data layers.

Responsibilities:

• Design, develop, and maintain scalable automated test frameworks and reusable test tooling for UI, API, service, and data-layer testing.
• Integrate automated tests into CI/CD pipelines to provide fast, reliable feedback and enforce appropriate quality gates.
• Develop test strategies and plans that define coverage, test data, environment needs, risks, and functional and non-functional approaches.
• Create and maintain automated functional, integration, contract, regression, smoke, performance, and resiliency tests.
• Collaborate with developers and architects early in the delivery lifecycle to improve testability and end-to-end quality.
• Participate in code reviews and promote maintainable automation practices, clean code, documentation, and data-driven testing.
• Troubleshoot failed and flaky tests, pipeline issues, test-data problems, and service dependencies; identify root causes and improve suite reliability.
• Coach team members on automation patterns, testing practices, and effective use of shared frameworks and tooling.
• Use quality metrics, failure trends, and coverage insights to identify risks and guide continuous improvement.
• Perform exploratory testing when automation alone is insufficient for new, complex, or high-risk customer journeys.
• Partner with Quality Assurance specialists to support day-to-day testing and expand sustainable automation coverage.
• Communicate technical quality risks and recommendations clearly to engineering, product, and business audiences.

Requirements:

• 5-9 years’ experience in software development or quality engineering using one or more modern programming languages; C# and modern .NET experience is preferred.
• Hands-on experience building automated tests and test harnesses for web applications, APIs, microservices, and data integrations.
• Experience with modern browser automation and API-testing libraries such as Microsoft Playwright, Selenium WebDriver, REST-assured, or equivalent tools.
• Experience writing unit, integration, component, contract, and end-to-end tests using frameworks appropriate to the application stack.
• Strong SQL skills and experience validating data across relational databases and service boundaries.
• Experience integrating automated tests with source control and CI/CD platforms such as GitHub Actions or Azure DevOps.
• Experience with performance and load-testing tools such as k6, JMeter, Azure Load Testing, or equivalent tools will be an added advantage
• Understanding of cloud-native and distributed-system testing, including APIs, asynchronous messaging, containers, and observable services.
• Working knowledge of test-driven development, acceptance-test-driven development, shift-left testing, and Agile delivery practices.
• Ability to diagnose complex failures using logs, traces, metrics, and application telemetry.
• Knowledge of accessibility, security, and reliability testing practices is a plus.
• Excellent analytical, problem-solving, technical troubleshooting, and written and verbal communication skills.
• Ability to work independently and collaboratively as a member of an Agile product team.
• Willingness to evaluate and rapidly adopt tools and practices that improve quality, delivery speed, and maintainability.

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Bachelor’s degree in Information Technology or related field.

Application process:

• Application review
• Live video interview – round 1
• Live video interview – round 2

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.