Why this role stands out
This hybrid Helpdesk Support role at Axiom Technologies offers a fantastic opportunity to develop your technical expertise across various operating systems and hardware, with strong potential for career advancement. You'll thrive here if you possess excellent troubleshooting skills, a proactive attitude, and a desire to contribute to a reputable technology firm. Apply now to join their dynamic team and take your IT career to the next level!
Quick overview
Job description
IT Skills and Experience
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
- Unboxing of devices and performing DOA (Dead on Arrival) process if needed.
- Collection of device information (MAC address/ Model/ SN)
- Connect devices to warehouse network
- Physical installation of devices (installation of the tablet to a forklift, installation of the physical printer)
- Configuration of the device including OS and application level (as per manual)
- Function test for each device
- Label print test from performance, quality, speed, and stability.
- Device setup and configuration knowledge transfer
- Support Go-Live Change environment from INT to PROD
- Printer general test
IT Qualifications
At least two of the following:
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 05 Years of relevant experience
Similar jobs
- EH
Service Desk AnalystRecently posted
Essential Healthcare Group · Brisbane · Hybrid 🇦🇺
OnboardingComplianceContinuous Improvement+3TechnologySalary not listed - CE
Helpdesk TechnicianRecently posted
Compnow ELMO · Melbourne, Victoria · On-site 🇦🇺
Help DeskTechnologySalary not listed - CT
Service Desk Analyst - TransitionsRecently posted Auto Apply
Centorrino Technologies · Australia · Remote 🇦🇺
Fleet ManagementPowerShellTicketing Systems+3TechnologySalary not listed - PE
Help Desk SupportRecently posted
Peoplebank · Kemps Creek, New South Wales · On-site 🇦🇺
Help DeskTechnologyA$35 - A$42/hr - PE
Help Desk SupportRecently posted
Peoplebank · Moorebank, New South Wales · On-site 🇦🇺
TechnologyA$35 - A$42/hr - HA
Level 1 Helpdesk TechnicianRecently posted
HAYS · Adelaide, South Australia · On-site 🇦🇺
Microsoft OfficeTechnologySalary not listed - PE
Help Desk SupportRecently posted
Peoplebank · Horsley Park, New South Wales · On-site 🇦🇺
Help DeskTechnologyA$35 - A$42/hr - PE
Help Desk SupportRecently posted
Peoplebank · Port Of Brisbane, Queensland · On-site 🇦🇺
TechnologyA$35 - A$42/hr - WH
Service Desk Analyst Auto Apply
Whitehorse · Melbourne · Hybrid 🇦🇺
Microsoft OfficeContinuous ImprovementITILTechnologyA$85k - A$96k/yr - TF
Drives Help Desk OfficerRecently posted
Transport for NSW · Newcastle, New South Wales · On-site 🇦🇺
RecruitingHelp DeskTechnologySalary not listed - TF
On-Site Help Desk Specialist (Temporary, Full-Time)Recently posted
Transport for NSW · Newcastle, New South Wales · On-site 🇦🇺
Help DeskTechnologySalary not listed - BG
Compliance, Help Desk, and Reporting Manager Auto Apply
BGIS · Perth · Hybrid 🇦🇺
ComplianceHelp DeskPower BI+1TechnologySalary not listed
