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Collections Specialist

AirgasIndependence, OH🇺🇸United States

Why this role stands out

As a Collections Specialist at Airgas, you will play a vital role in safeguarding company assets and fostering strong customer relationships, offering excellent growth potential within a reputable organization. This hybrid role is ideal for detail-oriented individuals who excel at problem-solving and thrive in a collaborative, diverse, and inclusive team environment. Apply today to leverage your skills and contribute to a world-class service experience!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationIndependence, OH, United States
Microsoft OfficeCustomer SuccessSAP

Job description

Collections Specialist | Independence, OH | Hybrid

We're hiring for a leading U.S. supplier of industrial, medical, and specialty gases, and safety products. This organization is known for its commitment to safety, customer success, sustainability, and innovation, fostering a culture where associates are empowered to make decisions and contribute to success.

The Role

  • Manage and reconcile an account portfolio, prioritizing efforts to maximize collections and identify at-risk accounts.
  • Resolve customer account issues, including past-due invoices, and negotiate payment settlements.
  • Collaborate with internal teams to resolve unpaid cash, non-payment issues, and customer disputes.
  • Initiate reviews and recommendations for final demand notices and outside collections.
  • Maintain professional relationships with internal stakeholders and inform management of pertinent issues.

What You'll Need

  • Demonstrated excellence in oral and written communication and interpersonal skills, with the ability to adapt communication style.
  • A positive attitude, willingness to learn, and ability to collaborate effectively within a team.
  • Customer-focused approach, building positive relationships and understanding customer needs.
  • Ability to handle challenging situations diplomatically and professionally.
  • Strong analytical and problem-solving skills with the ability to make independent decisions.
  • Proficiency in Google Suite or Microsoft Office; SAP experience is a plus.
  • High School Diploma/GED required; Associate's/Bachelor's degree preferred.

What's On Offer

  • Competitive hourly pay of $22/hour.
  • Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Disability, and 401(k) with company match.
  • Opportunities for professional development, including tuition assistance.
  • A dynamic and inclusive work environment that values diversity and fosters employee growth.

Apply via Haystack today!

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