Quick Overview
Job Description
Client Details
Your new employer is an internationally established organisation operating within the industrial technology and logistics technology sector.With decades of experience in its industry, the organisation supports customers worldwide through innovative solutions, strong customer relationships and a commitment to quality.
Due to continued international growth, the company is expanding its Dutch operations and investing in a growing team within the Netherlands.
You will join a professional and multicultural environment where collaboration, communication and customer focus are at the heart of everything they do.
This is an excellent opportunity for candidates looking for a position within a Japanese company, an international organisation, or a business where long-term development and stability go hand in hand.
Description
As a Sales Support Specialist, you are responsible for ensuring that commercial operations run smoothly.You are the link between customers, sales teams, logistics partners and finance departments.
No two days are the same. One moment you are processing orders and coordinating deliveries, while the next you are supporting customers, preparing reports or managing important commercial documentation.
Your responsibilities
- Process and manage customer orders from start to finish
- Prepare quotations, invoices and order confirmations
- Support day-to-day Sales Support activities for the commercial team
- Maintain accurate customer information within the CRM system
- Monitor order progress and delivery schedules
- Coordinate with internal departments regarding shipments and customer requirements
- Respond to customer enquiries in both Japanese and English
- Support reporting and sales performance analysis
- Follow up on invoice status and payment administration
- Assist with trade fairs, exhibitions and customer events
- Arrange meetings, appointments and travel schedules
- Maintain commercial documentation and internal records
- Support continuous improvement initiatives within the business
- Help ensure excellent customer satisfaction levels at all times
Profile
Together with the hiring manager, we have created the following profile:
You are organised, detail-oriented and enjoy working in an international environment.
You take responsibility for your work and are comfortable communicating with stakeholders across different countries and cultures.
We are looking for someone with:
- Fluent Japanese and English language skills
- Professional communication skills, both written and verbal
- Experience in Sales Support, Sales Administration, Order Management, Customer Service or Commercial Support
- Experience working within an international organisation is preferred
- Strong administrative and organisational skills
- Excellent attention to detail
- Strong stakeholder management skills
- Experience with Microsoft Office
- Experience with CRM systems and SAP is an advantage
- Ability to prioritise multiple tasks simultaneously
- A proactive and customer-focused mindset
Job Offer
Based on a full-time employment contract, the package will consist of:
Gross monthly salary between €3,000 and €3,500
Annual salary between €36,000 and €42,000
Full-time position
International working environment
Daily use of both Japanese and English
Professional onboarding and training
Opportunity to be part of a growing Dutch operation
Long-term career opportunities
Stable organisation with strong international foundations
Exposure to European and Asian business operations
Collaboration with international stakeholders
Modern and professional working environment
Significant responsibility and autonomy
Strong focus on teamwork and collaboration
Opportunity to contribute directly to business growth
Career development opportunities as the organisation continues to expand
A position where your language skills create genuine business impact